Reconnecting with customers

Years ago, I worked in a real bank –a high street one with current accounts and mortgages… and lots of branches and overhead costs. Back then, the credit crunch wasn’t even a twinkle in someone’s eye.  It was still fairly easy to wow people with talk of telephone banking, let alone ecommerce and online account… MORE

  • Jun 26, 2012

  • Richard Watts

  • General

  • (2)


Trust me, I’m NOT a doctor

Who would you trust to give you a business loan, who would you trust with your savings and investments?  Trust is at the root of most business funding, especially peer to business (P2B) lending so what do you expect from financial brands, and what makes you trust them?  Read our thoughts about trust and then… MORE